![]() As always your subscription includes help over the phone so if you need assistance please give us a call If you do not remember the password, the I suggest that you reset the password and then go from there. If your email is asking for a password, its because you have created a ticket before and is asking for the password to the support ticket website. It is entirely different than old Webroot or new joined Carbonite+Webroot accounts. (yes I did just chase my tail right in a circle) Or am I missing something altogether different? So now, even though the main log in page states that if you already have and existing account with Webroot I can log in and manage my dash board but I can’t submit a ticket through the old portal? I will have to create a new account with the NEW Account Portal in order to submit a ticket to get rid of the create an account nuance pop up. When I put in my email and click continue, I get the screen I already showed you above. There is no option to create a new account from this page. Customer the link you provided above I get this:.Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 53.Webroot® Business Endpoint Protection 1130. ![]() Webroot Mobile Security for Android 936.Webroot® Consumer/Business - for Macs 368.Webroot® SecureAnywhere™ - Complete 3821.Webroot® SecureAnywhere™ - Internet Security Plus 2467.Webroot® SecureAnywhere™ - Antivirus 6968.
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